Fox & Moon is dedicated to protecting the privacy of all our customers. We will not disclose any information regarding our customers or visitors to the site to any third party apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research when you have given us your permission to do so.
Fox & Moon will not provide or sell any of your personal details or any credit card information to third parties.
Communication and Marketing
If you have made a purchase from our website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us when you register with Fox & Moon.
All Fox & Moon registered members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us you should opt-out clicking on the “unsubscribe” link in any emails, which will suspend your e-mail notifications.
If you have registered with Fox & Moon Pty Ltd then your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Protecting Your Security
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Checking Your Details
If you wish to verify the details you have submitted to Fox & Moon you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We recommend that you do not use your browser’s password memory function as this may result in someone accessing your personal information.
We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us, we will be delighted to answer any questions you may have.
You can contact us via: